Frequently Asked Questions

This is the perfect section to peruse to find answers to the most common questions brides usually ask. If you don’t see an answer to your question below, please email us at hello@maemebridal.com. Someone from the team will get back to you promptly!

At MaeMe, we are passionate about creating the ultimate bridal magic! Our VIB appointments are designed for the bride who desires to elevate her wedding dress shopping journey with a customized and intimate experience. Our VIB brides have the option of two appointment packages: the semi-private experience, offered during business hours Monday through Friday ($299), and the private experience, offered after business hours Monday through Saturday ($399). Check out more details about the experiences here!

The reservation fee is required to reserve your VIB appointment. Please contact the boutique here to upgrade your appointment. A member of the MaeMe bridal team will contact you shortly to finalize your booking. We look forward to a special and memorable experience as we help you find your dream dress!

 

Standard shipping for most bridal gowns is four to six months. Because bridal gowns are not ready to wear, all brides require alterations for an ideal fit. We recommend allotting three months for alterations, totaling nine to twelve months from your YES! moment to your wear date. If your wedding is less than 6-9 months away, we invite you to give us a call so we can talk through various quick shipping options. In addition, all of our gowns can be purchased and taken home the same day! 

 

We have dresses in a variety of sizes ranging from 8 – 34 in boutique, with more than 130 dresses sampled in sizes 16 – 34! Keep in mind: bridal sizes run slightly smaller than regular clothing, so if you are usually a size 10 in casual wear, you would probably wear a size 12-14 in bridal dresses.

 

Our designers recommend ordering gowns to the size indicated by the bride's fullest measurement in the designer's size chart. Your stylist will measure you and recommend the most appropriate size based on your measurements at the time of ordering; however, size choice is ultimately the bride’s decision. It is important to remember that wedding dresses are not ready to wear and generally require alterations to achieve the desired fit.

 

The Alteration Shoppe is MaeMe’s preferred alteration shop; however, it is not affiliated or employed by MaeMe. As such, MaeMe cannot be held responsible for alterations completed. The Alteration Shoppe has 6 full-time seamstresses who specialize in bridal alterations with expert skill and experience. The seamstresses at The Alteration Shoppe have been tailoring wedding dresses for MaeMe brides for many years! Nearly all wedding dresses require a hem, a bustle, and additional tailoring through the bodice, as many women are combination sizing. The Alteration Shoppe can also customize sleeves, straps, necklines and other details. The cost of alteration services is dependent upon the fabric of the gown, design details of the gown, silhouette and style of the gown, and customer preferences related to fit and customization. Complimentary consultations are available by appointment. All fittings will be scheduled directly through The Alteration Shoppe by calling (504) 218-5994. The Alteration Shoppe is located at 3225 Danny Park Suite 201 in Metairie.

 

We offer two payment options: partial or full. The partial payment is 60% of the total ticket price, plus a one-time in-house financing fee of $100. The remaining balance can be paid in person or online through the portal, and must be paid within 14 days of the merchandise arriving to the boutique. We accept all types of cards and cash. Please note that any items taken home the same day as the purchase must be paid in full.

 In the event that you cancel within 24 hours of your scheduled appointment, or no-show, a cancellation fee of $100 will be charged to the credit card saved when booking your appointment. Should you need to cancel prior to 24 hours in advance, no cancellation fee will apply. Cancellation fees are non-refundable.

Absolutely! All of our gowns are available for purchase off the rack and taken home same day. All merchandise purchased from our in-stock inventory will need to be paid in full at the time of purchase.

 

We offer various appointment types to accommodate different sized parties. Our standard, complimentary bridal appointments can accommodate up to four guests in addition to the bride. Upgraded appointment types are also available. Visit our appointments page to learn more about our offerings! 

 

We know that shopping for your wedding gown is a once in a lifetime experience shared with your closest family and friends. Most of our MaeMe brides have success bringing one to four guests with them to find THE ONE! Ultimately, we want you to feel confident and gorgeous when you stand in front of the mirror because we believe every bride should experience pure joy with the people she loves most by her side! In addition to your entourage, we recommend wearing flesh colored undergarments to try on dresses.

 

It has always been our mission to provide a variety of bridal gown options at affordable prices. Our wedding dresses range from just under $1,400 to $6,700. Your stylist will work with you closely to ensure you are comfortable with the style and price range of gowns selected.

 

Our Standard and Luxe bridal appointments are 90 minutes, while our VIB Semi-Private and VIB Private appointments are two hours. We offer a full-service bridal shopping experience, so your stylist will be sure to make the most of your time with us as we find your gown!

Please arrive on time for your appointment. In most cases, we have appointments immediately prior to and immediately following your appointment. If you are more than 15 minutes late to your appointment, we will need to reschedule.

Prior to booking, you can view our entire live inventory on the wedding dresses tab of our website! After you book your appointment, you will receive a link to view your profile in our client portal. Here, you can browse our live inventory with pricing, add gowns to your favorites, and make changes to your appointment. You will also be able to make payments and view the status of your order after you have said, “Yes!”

 

Well, another magical day, of course! You will receive a phone call from one of our MaeMe stylists to schedule a pick up and try on appointment once your dress and accessories have arrived to the boutique. If you have not yet selected accessories, this is a great time to shop our accessories selection! You will take your beauty home with you, unless you would like to store your gown at MaeMe for $40/month. All balances must be paid at this appointment and prior to setting up a storage agreement.

 

 

If you have any questions we have not answered here, please call us at (504) 266‑2771 or send us an email at hello@maemebridal.com. We would love to talk with you!

Xoxo, The MaeMe Team 

 

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