Frequently Asked Questions

This is the perfect section to peruse to find answers to the most common questions brides usually ask. If you don’t see an answer to your question below, please email us at hello@maemebridal.com. Someone from the team will get back to you promptly!

At MaeMe, we are passionate about creating the ultimate bridal magic! Our VIB appointments are designed for the bride who desires to elevate her wedding dress shopping journey with a customized and intimate experience. Our VIB brides have the option of two appointment packages: the semi-private experience, offered during business hours Monday through Friday ($299), and the private experience, offered after business hours Monday through Saturday ($399). Check out more details about the experiences here!

The reservation fee is required to reserve your VIB appointment. Please contact the boutique here to upgrade your appointment. A member of the MaeMe bridal team will contact you shortly to finalize your booking. We look forward to a special and memorable experience as we help you find your dream dress!

 

Standard shipping for most bridal gowns is four to six months. Because bridal gowns are not ready to wear, all brides require alterations for an ideal fit. We recommend allotting three months for alterations, totaling nine to twelve months from your YES! moment to your wear date. If your wedding is less than 6-9 months away, we invite you to give us a call so we can talk through various quick shipping options. In addition, all of our gowns can be purchased and taken home the same day! 

 

We have dresses in a variety of sizes ranging from 8 – 34 in boutique, with more than 130 dresses sampled in sizes 18 – 34! Keep in mind: bridal sizes run slightly smaller than regular clothing, so if you are usually a size 10 in casual wear, you would probably wear a size 12-14 in bridal dresses.

 

Our designers recommend ordering gowns to the size indicated by the bride's fullest measurement in the designer's size chart. Your stylist will measure you and recommend the most appropriate size based on your measurements at the time of ordering; however, size choice is ultimately the bride’s decision. It is important to remember that wedding dresses are not ready to wear and generally require alterations to achieve the desired fit.

 

We do not provide alterations, but we do recommend using The Alteration Shoppe, as they have been our preferred alterations specialist for nearly 10 years. The seamstresses at The Alteration Shoppe specialize in bridal alterations, and are experienced in customizations such as sleeves, straps, neckline changes, and more.

The cost of alteration services is highly variant, and you should refer pricing and timeline questions to the company you choose to work with.

 

We offer two payment options: partial or full. The partial payment is 60% of the total ticket price, plus a one-time in-house financing fee of $100. The remaining balance can be paid in person or online through the portal, and must be paid within 14 days of the merchandise arriving to the boutique. We accept all types of cards and cash. Please note that any items taken home the same day as the purchase must be paid in full.

 In the event that you cancel within 24 hours of your scheduled appointment, or no-show, a cancellation fee of $100 will be charged to the credit card saved when booking your appointment. Should you need to cancel prior to 24 hours in advance, no cancellation fee will apply. If you are more than 15 minutes late to your appointment, we may need to cancel or reschedule. Cancellation fees are non-refundable.

Absolutely! All of our gowns are available for purchase off the rack and taken home same day. All merchandise purchased from our in-stock inventory will need to be paid in full at the time of purchase.

 

We offer various appointment types to accommodate different sized parties. Our standard, complimentary bridal appointments can accommodate up to four guests in addition to the bride. Upgraded appointments are also available. Visit our appointments page to learn more about our offerings! 

 

We know that shopping for your wedding gown is a once in a lifetime experience shared with your closest family and friends! In addition to your entourage, we recommend wearing seamless nude undergarments. Shape wear is not required, but does change the fit of your gown. If you plan to wear it on your wedding day, be sure to pack some. All of our gowns have built-in bust cups and support, so no strapless bra is required! 

 

It has always been our mission to provide a variety of bridal gown options at affordable prices. Our wedding dresses range from  $1,300 to $6,700, with the majority of our gowns between $2200 and $2800. Your stylist will be sure to select gowns respectful of your budget!

 

Our Standard and Luxe bridal appointments are 90 minutes, while our VIB Semi-Private and VIB Private appointments are two hours. We offer a full-service bridal shopping experience, so your stylist will be sure to make the most of your time with us as we find your gown!

Please arrive on time for your appointment. In most cases, we have appointments immediately prior to and immediately following your appointment. If you are more than 15 minutes late to your appointment, we may need to reschedule.

Prior to booking, you can view our entire live inventory on the wedding dresses tab of our website! After you book your appointment, you will receive a link to view your profile in our client portal. Here, you can browse our live inventory with pricing, add gowns to your favorites, make changes to your appointment, and make payments on any outstanding balances. 

 

After your gown and accessories have arrived, you will receive a phone call from our team to schedule a pick up and try on appointment. If you have not yet selected accessories, this is a great time to let our stylists help you finalize your wedding day look! 

 

 

If you have any questions we have not answered here, please call us at (504) 266‑2771 or send us an email at hello@maemebridal.com. We would love to talk with you!

Xoxo, The MaeMe Team 

 

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